All MOSENMO products come with a 12-month limited warranty covering manufacturing defects in materials and workmanship. If your item fails under normal use within the warranty period, we will offer a free repair or replacement. Note: Warranty does not cover accidental damage, misuse, or unauthorized modifications. Proof of purchase is required for all claims.

We offer a 30-day return or exchange service from the date of delivery. If you're not completely satisfied with your purchase, you may request a return or exchange under the following conditions: The product must be unused and in original packaging. Return shipping cost may apply unless the product is defective.

Have questions or need help? Our support team is here for you! 📧 Email: postmaster@mosenmo.com 🕒 Service Hours: Monday – Friday, 9:00 AM – 6:00 PM (GMT+8) 📦 For bulk orders, OEM/ODM inquiries, or partnerships, please contact postmaster@mosenmo.com